0747 316 282
KENYA'S BUSINESS TECHNOLOGY LAYER

One platform.
Every conversation.

Unify WhatsApp, AI, cloud software, VoIP, SIP, call centres and Bulk SMS into one intelligent communication layer — designed for ambitious African businesses.

Talk to NiaCloud Explore platform
Cloud-first Built for SMEs Scalable
04CORE CHANNELS
24/7CLOUD ACCESS
01CONNECTED STACK
NIACLOUD COMMAND CENTRE
Business Communication● LIVE
Your channels. Your team. One connected view.
Channels04
Access24/7
PlatformCloud
WhatsApp CloudLeads & conversations
ONLINE
Call CentreAgents & CDR
READY
Bulk SMSCampaigns & alerts
ACTIVE
Cloud SoftwareAnywhere access
LIVE
AI • CLOUD • VOICE • SMSONE PLATFORM
Cloud-firstAnywhere access
Fast deploymentPractical setup
Business readyBuilt to scale
Human supportTechnical assistance
01 — Solutions

Everything your business needs to stay connected.

Bring customer communication, voice operations and messaging into a cleaner, more manageable digital workflow.

01CHANNEL
WhatsApp Cloud Leads

Capture, organize and manage WhatsApp customer leads through a centralized cloud dashboard.

  • WhatsApp Cloud lead collection
  • Centralized leads dashboard
  • Customer follow-ups
  • Conversation management
  • Team access & management
  • Cloud access anywhere
02VOICE
Call Centre Management

Manage call centre operations from one centralized dashboard with Yeastar CDR integration.

  • Call records & history
  • Yeastar CDR integration
  • Call tracking
  • Agent performance monitoring
  • Customer call management
  • Centralized call dashboard
03MESSAGING
Bulk SMS

Reach thousands of customers with customized, targeted SMS campaigns.

  • Promotional campaigns
  • Customer notifications
  • Marketing messages
  • Reminders
  • Customer follow-ups
  • Announcements
02 — Platform Architecture

Four layers. One business experience.

Connect the channels customers use with the voice, automation and cloud systems your team depends on.

Engage

WhatsApp, SMS and customer conversations.

Communicate

SIP, PBX, IP phones and call centres.

Automate

AI assistants, routing and repetitive workflows.

Operate

Cloud dashboards, data and business systems.

03 — Pricing

Simple packages. Serious capability.

Start with the communication stack your business needs today, then scale as you grow.

Corporate & Enterprise Customized pricing is available for larger organizations based on business requirements, usage and AI consumption.
BRONZE
KES 7,500 / month

WhatsApp Cloud Leads

A powerful foundation for managing your WhatsApp leads.

  • WhatsApp Cloud lead collection
  • Leads management dashboard
  • Customer follow-up management
  • Cloud-based access
  • PWA support
Choose Bronze
SILVER
KES 12,500 / month

WhatsApp + Call Centre

Combine WhatsApp lead management with call centre operations.

  • Everything in Bronze
  • Call Centre Management
  • Yeastar CDR integration
  • Call records & tracking
  • Call activity monitoring
  • Agent call management
Choose Silver
MOST COMPLETE
GOLD
KES 17,000 / month

Complete Communication Platform

The complete communication solution for growing businesses.

  • Everything in Silver
  • Bulk SMS platform
  • Customized SMS campaigns
  • Customer notifications
  • Marketing & promotional SMS
  • WhatsApp Leads Management
  • Call Centre Management
  • Yeastar CDR integration
Choose Gold
All NiaCloud packages are subject to an initial one-off setup fee.
04 — VoIP & SIP

Give your business a phone system built for today.

Professional SIP telephony, IP phones, cloud PBX, call routing and call-centre infrastructure for modern teams.

FanvilYealinkYeastarSIPPBX
Call Centre Monitor● LIVE
Reception EXT 101
Sales EXT 202
Support EXT 303
SIP Trunk CONNECTED
SIP • PBX • IP TELEPHONY

Every conversation, connected to your business.

For offices, call centres, remote teams and growing enterprises.

IP Phones

Business-grade SIP phones, extensions and desk communication.

Cloud PBX

Extensions, IVR, queues, routing and call management.

SIP Trunks

Connect your PBX to reliable voice carriers and business numbers.

Call Centre

Monitor agents, call activity, recordings and interactions.

05 — AI & Automation

Turn repetitive conversations into intelligent workflows.

Use AI and automation to help your team handle enquiries, route conversations, support customers and keep work moving.

Discuss an AI solution
NiaCloud AI AssistantCustomer communication automation
Hello, I would like to know more about your services.
Absolutely. I can help you with WhatsApp, call centre, Bulk SMS, VoIP and cloud solutions. Which service would you like to explore?
LEAD CAPTUREAUTOMATIONROUTINGSUPPORT
06 — Built for Africa

Local understanding. Global technology.

NiaCloud builds practical communication technology for African businesses while keeping the platform ready for modern, connected teams.

KENYA • AFRICA

Technology for ambitious businesses.

Connect customers, teams and operations through a modern technology layer designed for real-world business.

CUSTOMER EXPERIENCE

Connected teams & call centres.

Turn calls and conversations into an organized customer journey.

DIGITAL GROWTH

Cloud tools that scale with you.

Start with what you need and expand as your business grows.

07 — Why NiaCloud

One technology partner for your communication stack.

01

Capture More Leads

Turn conversations into opportunities.

02

Manage Customers

Keep customer communication organized.

03

Monitor Calls

Track call activity and team performance.

04

Reach Customers

Connect through SMS and WhatsApp.

05

Work Anywhere

Access your platform from virtually anywhere.

06

Automate

Reduce repetitive work and improve efficiency.

08 — Get Started

Make your business smarter, faster and more connected.

Talk to NiaCloud Technologies for a consultation, setup and customized solution for your business.

WhatsApp / Call 0747 316 282 info@niacloud.co.ke